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Knowledge base
General
User guides
3
How to register your company
How to join your company's account
How to change or retrieve a password
FAQ
0
Top up your balance
User guides
2
How to top up your balance
How to top up your balance – Malaysia & Singapore
FAQ
0
Reuse your empty container
User guides
3
How to request to reuse your empty container
How to cancel a reuse request
How to export my requests to Excel
FAQ
0
Change the drop-off or pick-up location
User guides
4
How to request a drop-off change
How to request a pick-up change
How to cancel a request
How to export my requests to Excel
FAQ
0
VGM
User guides
1
How to buy a VGM certificate
FAQ
0
Night access
How to request an empty container for night access
1
How to issue a request for night access
Search-Offer an empty container
User guides
2
How to offer an empty import container
How to search for an empty export container
Community forums
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Avantida Forums
Announcements
9
FAQ on the usage of the e-CMR
Posted by
Sabina
,
6 months ago
Last Reply
by Sabina
6 months ago
New for MSC Belgium: e-CMR (starting 1/02/2021)
Posted by
Sabina
,
6 months ago
Last Reply
by Sabina
6 months ago
Search/offer an empty container - NEW: matching options added : Reuse your empty container or choose for an alternative depot!
Posted by
Sabina
,
over 1 year ago
Last Reply
by Sabina
over 1 year ago
See all 9 topics
Health Status
0
Tips and Tricks
8
Earn money on your balance by requesting a depot change!
Posted by
Simone Heersink
,
10 months ago
Last Reply
by Simone Heersink
10 months ago
Create a similar request for reuse and change drop-off/pick-up requests!
Posted by
Simone Heersink
,
about 1 year ago
Last Reply
by Simone Heersink
about 1 year ago
How to ask for an overrule of a declined re-use request
Posted by
Simone Heersink
,
over 2 years ago
Last Reply
by Simone Heersink
over 2 years ago
See all 8 topics
Feature Requests
1
Response times ocean carriers
Posted by
Simone Heersink
,
over 1 year ago
Last Reply
by Simone Heersink
over 1 year ago
