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All our applications are running smoothly today
Knowledge base
Getting started on the platform
Manage a user
2
How create a user and join your company's account
How to change or retrieve a password
Manage a company
4
How to register your company
How to find your Avantida ERP code
Accept users asking to join your company
Inviting and removing users from your company
Top up your balance
Making payments on the platform
4
How to top up your balance
Download your invoices
Review transactions in the activity view
Set a low balance warning and avoid running out of balance
Making payments in MY, SG, NZ
2
How to top up your balance – Malaysia, Singapore, New Zealand (Voucher flow)
Balance Overview Singapore, Malaysia, New Zealand (How to check my vouchers)
Match your empty container with an export booking
Optimise more through collaboration
1
How to match imports and exports and find more options for your empty containers:
Reuse your empty container
Requesting a reUse
5
How to request to reuse your empty container
How to cancel a reuse request
How to export my requests
Create a similar reUse request
Request for approval after a request has been declined
Bulk upload feature
2
Bulk upload reUse request
Bulk upload - info about SCAC codes & UNLOCODES
Domestic reUse (North America only)
1
Domestic reuse of your empty container (USA and Canada only):
Change the drop-off or pick-up location
Requesting depot changes
5
Request a drop-off change
How to request a pick-up change
How to cancel a request
How to export my requests to Excel
Create a similar depot change request
Earn money with depot changes
2
Earning requests in DepotX - Q&A
Earn money by doing a depot change
Night access
Making a night access request
1
How to issue a request for night access
Community forums
Showing recent updates
Start a new topic
Avantida Forums
Launches
9
November 2023 - Hapag-Lloyd Greece joins Avantida!
Posted by
Simone Heersink
,
16 days ago
Last Reply
by Simone Heersink
16 days ago
October 2023 - CMA-CGM Slovenia offers reuse on Avantida!
Posted by
Simone Heersink
,
about 1 month ago
Last Reply
by Simone Heersink
about 1 month ago
August 2023 - Welcome to Hapag-Lloyd Italy!
Posted by
Simone Heersink
,
4 months ago
Last Reply
by Simone Heersink
4 months ago
See all 9 topics
Announcements
13
CMA-CGM UK - Info automated approval & approval time
Posted by
Sabina
,
8 months ago
Last Reply
by Sabina
8 months ago
CMA-CGM España - aprobación automática
Posted by
Sabina
,
about 1 year ago
Last Reply
by Sabina
about 1 year ago
Improved payment model for Singapore and Malaysia!
Posted by
Sabina
,
over 1 year ago
Last Reply
by Sabina
over 1 year ago
See all 13 topics
Tips and Tricks
11
CMA-CGM added depots to drop off your empty container in the USA!
Posted by
Simone Heersink
,
16 days ago
Last Reply
by Simone Heersink
16 days ago
Counter offers for depot change requests
Posted by
Simone Heersink
,
about 1 month ago
Last Reply
by Simone Heersink
about 1 month ago
CO2 emissions and distance savings
Posted by
Simone Heersink
,
2 months ago
Last Reply
by Simone Heersink
2 months ago
See all 11 topics
Health Status
0
