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Knowledge base
User and company management
Manage a user
7
Create a user account
Sign in with your Microsoft account
Join a company
One single user can work with multiple companies
Forgot your password?
Change your password
Forward system notifications to another mailbox
Manage a company
6
Setup your company
Edit company details
Inviting a user to your company
Accept users asking to join your company
Block and/or remove users from your company
Find your Avantida ERP code
Payments - Top up your balance
Making payments on the platform
4
Top up your balance
Download your invoices
Set a low balance warning
Review transactions in the activity view
Making payments in China, Singapore, Malaysia and NZ
2
Paying your approved request
Link a credit card to your company account
Reuse your empty container
Requesting a reUse
6
Request to reuse an empty container
Cancel a reuse request
Export my reuse requests
Create a similar reUse request
Request for approval after a request has been declined
Calculate your savings per container reuse (distance/emissions/time)
Share reuse requests with others
6
Quick start guide to share reuse
Step 1 - Add an import container (offer an empty container)
Step 2 - Add an export booking (search for an empty container)
Step 3 - Browse for matches
Step 4 - Share reuse - Make the right match
Get notifications about nearby import containers and export bookings
Domestic reUse (North America only)
1
Domestic reuse of your empty container (USA and Canada only):
Submit reuse requests via API
1
Submit reuse requests from your planning software
Bulk upload reuse requests via csv
2
Bulk upload reUse request
Bulk upload - info about SCAC codes & UNLOCODES
Change drop-off or pick-up location
Requesting depot changes
6
Request a drop-off change
Request a pick-up change
Cancel a depot change request
Export depot change requests to Excel
Create a similar depot change request
Depot change counter offers from the shipping line
Earn money with depot changes
2
Earn money by doing a depot change
Earning money with depot changes - Q&A
