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Knowledge base
Getting started on the platform
Manage a user
2
How create a user and join your company's account
How to change or retrieve a password
Manage a company
4
How to register your company
How to find your Avantida ERP code
Accept users asking to join your company
Inviting and removing users from your company
Top up your balance
Making payments on the platform
4
How to top up your balance
Download your invoices
Review transactions in the activity view
Set a low balance warning and avoid running out of balance
Making payments in MY, SG, NZ
2
How to top up your balance – Malaysia, Singapore, New Zealand (Voucher flow)
Balance Overview Singapore, Malaysia, New Zealand (How to check my vouchers)
Match your empty container with an export booking
Optimise more through collaboration
1
How to match imports and exports and find more options for your empty containers:
Reuse your empty container
Requesting a reUse
5
How to request to reuse your empty container
How to cancel a reuse request
How to export my requests
Create a similar reUse request
Request for approval after a request has been declined
Bulk upload feature
2
Bulk upload reUse request
Bulk upload - info about SCAC codes & UNLOCODES
Domestic reUse (North America only)
1
Domestic reuse of your empty container (USA and Canada only):
Change the drop-off or pick-up location
Requesting depot changes
7
Earning requests in DepotX - Q&A
How to request a drop-off change
How to request a pick-up change
How to cancel a request
How to export my requests to Excel
See all 7 articles
Night access
Making a night access request
1
How to issue a request for night access
