The Avantida platform works with a prepaid system. You have to reload the account (with an amount of your choiceand all users of your company can use that same balance.


  1. Connect to the platform and click on ‘top-up’
  2. Choose one of the amounts by clicking on it or enter an amount of your choice. The amount of your choice will turn green as well as the button 'select payment method'. Click on 'select payment method'. 
  3. Choose an 'online payment' if you need your balance topped up immediately or choose 'wire transfer' if you can wait a few days:

    In the United States it will look like this:
    The available online payment methods for US will be selected after the summary page.

  4. If you have chosen an online method, you will see the screen below. 
    Check the summary and confirm by clicking on 'confirm and pay'
  5. Follow the payment instructions of the method you chose and click on ‘Pay’ (or cancel if you want to start over)

  6. If you have chosen a Wire Transfer you’ll see the screen below:  
    Please note> Wire transfers: Subject to availability!
  7. The Payment Instructions will appear on your screen. The bank account numbers may change and the payment reference is unique to every order, so please make sure to always use the info on this screen instead of saving it in your systems. Always use the correct bank account and mention the unique payment reference when you make the wire transfer. Close the window to go back to the platform
  8. Your order and payment instructions are still available in your balance overview should you need them. Open the balance menu and click on show my payments or click on 'balance overview'.

  9. On the balance overview page you can see the open payments on the top of the screen.

  10. As soon as your payment has arrived (this may take up to 3 working days), your balance will be topped up and an invoice will be generated automatically and sent to your invoice e-mail.