Requesting depot changes
Go to the tab 'change drop-off location’ and click on 'new request' Fill in the requested fields from top to bottom Container number, type an...
Wed, 21 Feb, 2024 at 2:41 PM
Go to the tab 'change pick-up location’ and click on 'new request' Fill in the requested fields from top to bottom: Shipping compan...
Wed, 21 Jan, 2026 at 3:50 PM
Click on the 3 dots next to your request and select 'cancel request' Note that you can only cancel the request yourself until a certain point in t...
Wed, 21 Feb, 2024 at 2:37 PM
Go to the correct overview by choosing one of the tabs Use the filters to get the overview you need. Note that the export option might be disabled if you...
Tue, 19 Mar, 2024 at 9:06 AM
To save time there is a very easy way to create a similar depot change request based on a request you submitted earlier, this can be done regardless of the ...
Wed, 5 Apr, 2023 at 3:56 PM
To improve communication about depot change requests when shipping lines decline the alternative drop-off or pick-up, we have added a new functionality. ...
Wed, 21 Feb, 2024 at 2:45 PM
Picking up or dropping off import containers at alternative depots reduces CO₂ emissions and avoids unnecessary kilometers, but it's not easy to calcula...
Wed, 14 Jan, 2026 at 2:54 PM