Top up your balance
Modified on: Wed, 28 Feb, 2024 at 1:36 PM
The Avantida platform works with a prepaid system. You have to reload the account (with an amount of your choice) and all users of your company can use that same balance.
- Connect to the platform and click on ‘top-up’
- Choose one of the amounts by clicking on it or enter an amount of your choice. The amount of your choice will turn green as well as the button 'select payment method'. Click on 'select payment method'.
Choose an 'online payment' if you need your balance topped up immediately or choose 'wire transfer' if you can wait a few days:
- Jump directly to:
- Option 1 - online payment
- Option 2 - wire transfers - skip to step 9
- Option 1: If you have chosen an online method, you will be redirected to one of our payment providers
- Choose ‘online payment’ at this stage. You will have the option to select a specific method later.
- Click on ‘proceed with selected method’
Check the summaryand confirm by clicking on 'pay'
Choose a payment method by clicking on the icon
Follow the payment instructions of the method you chose and click on 'Yes, I confirm my payment' (or click ‘back’ to choose another payment method or ‘cancel’ if you want to cancel everything)
Payments outside of the US
- Choose ‘online payment’ and also one of the options shown for your country.
- Then click on ‘proceed with selected method’
- Check the summary and confirm by clicking on 'pay'
Follow the payment instructions of the method you chose and click on ‘Pay’ (or cancel if you want to start over)
If successful, you will be redirected to the Platform where your credits will be available
An invoice will be generated automatically and sent to your invoice e-mail
Option 2: If you have chosen a Wire Transfer you’ll see the screen below:
Please note> Wire transfers: Subject to availability!
Check the information on the summary and confirm by clicking on the pay button
The Payment Instructions will appear on your screen. The bank account numbers may change and the payment reference is unique to every order, so please make sure to always use the info on this screen instead of saving it in your systems. Always use the correct bank account and mention the unique payment reference when you make the wire transfer. Click on 'confirm'.
Your order and payment instructions are now available in your balance overview
As soon as your payment has arrived (this may take up to 3 working days), your balance will be topped up and an invoice will be generated automatically and sent to your invoice e-mail.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.