This video shows you how to change your password or request a new one.

You will be needing your user name. If you have forgotten your user name, ask your administrator or contact support@avantida.com



Have you forgotten your password?

  1. Go platform.avantida.com
  2. Enter your User name an click on "I don’t remember my password"
  3. Fill in the e-mail address that is registered in your user account and click on ‘send reset link’ 
  4.  Open your mailbox and search for an e-mail from noreply@avantida.com (it might be in the spam-folder)
  5.  Click on the link in that e-mail
  6. Fill in a new password (at least 6 characters), confirm it an click on ‘save my new password’
  7.  Sign in with your username and new password



Want to change your password when you are already logged in?

  1. Click on the display menu in the top right corner and select "Profile Settings" (see below) 
  2.  At the bottom of the page, you have the option to change your password.Enter your old password, enter the new desired password twice, and click on "Change".
  3. You’re all set and your password is now updated!