Need to issue a request on our platform, but you don't have enough credits on your balance?

You can choose to set a 'threshold limit' on your company account and we will warn you by mail when your balance is running low.

Setting up this Low balance warning is fast and easy:

  • go to and sign in with your credentials
  • Click on 'Balance/vouchers' in the ribbon on top of your screen and you will see the option 'Low balance warning'
  • Click on the Low balance warning menu item

  • Activate the notifications button 
  • Fill out the amount/number of vouchers you want as your threshold
  • enter the e-mail address(es) where you want to receive the notification (you can enter multiple e-mail addresses, separated by a comma and they will all receive the same low balance warning)
  • Click on 'save changes'

When your balance drops below the chosen amount, we will send an e-mail to the chosen address(es)

Here is an example of the warning mail you’ll receive: