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The module is available by default to all customers in Belgium, France, Germany, Luxembourg and The Netherlands. If the module is available, you will see it on your dashboard and in the menu:



If the module is not available, click on “Add Module” and choose “FlexGate”:


Click on FlexGate and choose to request the “night access” service with a Drop-off or a Pick-up:


For a Drop-off request:

Fill in the requested details, read and accept the terms and conditions and click on ‘Request’:



Your request will now be sent to the depot. Once the depot approves your request (typically within 2 minutes), the status in the Portal will change to ‘approved’ and you’ll receive a mail as well.

For the depot to be able to approve your request for night access, the drop-off of the empty container must already be pre-announced at the depot (following the standard operating procedure).




For a Pick-up request:

Fill in the requested details, read and accept the terms and conditions and click on ‘Request’



Your request will now be sent to the depot. Once the depot approves your request (typically within 2 minutes), the status in the Portal will change to ‘approved’ and you’ll receive a mail as well.

For the depot to be able to approve your request for night access, the pick-up of the empty container must already be pre-announced at the depot (following the standard operating procedure).